5 questions clients ask car detailers

5 questions clients ask car detailers

There are 5 questions clients ask car detailers that we want to answer today. When it comes to car detailing, there are a lot of questions that clients ask to ensure they are getting the best service possible. As a car detailing company, it’s important to be able to answer these questions confidently and accurately.

This article is about answering common questions asked by clients when they are seeking car detailing services.

The top 5 questions are:

For each question, the article provides suggestions for answering confidently and accurately. Additionally, the article mentions that using high-quality products is essential for the car detailing process. The article provides links to further resources for more information on each topic


What kind of services do you offer?

This is one of the most common questions that clients ask, and it’s important to be able to provide a comprehensive list of services that your company offers. This can include things like exterior and interior detailing, paint correction, engine cleaning, and ceramic coatings. Be sure to highlight any specialties or unique services that your company offers.


How long will the detailing process take?

Time is a valuable commodity, and clients want to know how long they can expect to be without their vehicles. It’s important to give an accurate estimate of how long the detailing process will take, but be sure to let them know that the time can vary depending on the condition of the car and the services being performed.


What kind of products do you use?

Clients want to know that their car is being taken care of with the best products available. Be sure to inform them of the types of products you use, such as high-quality shampoos, sealants, and waxes. If you use any eco-friendly or specialized products, be sure to mention those as well.


Using high-quality products manufactured by experts is essential for the car detailing process because it ensures that the car is properly cleaned and protected. Poor-quality products can damage the car’s paint or leave streaks and residue, which can make the car look worse rather than better.

At ONYX COATING we specialize in manufacturing high-quality car detailing products. Our products are designed to effectively clean and protect a car’s paint, leaving it looking shiny and new. We use advanced formulas and the latest technology to ensure our products are of the highest quality, and that leaves our clients satisfied with the results.


Can you remove scratches and swirl marks from my paint?

Many clients are concerned about scratches and swirl marks on their paint and want to know if these can be removed during the detailing process. Be honest about the condition of their paint and what can be done to improve it. If you’re able to remove scratches and swirl marks, let them know the process and what to expect.

To learn all about how to respond to further questions ask my clients in relation to this topic, click here: https://onyxcoating.com/car-care-products/a-guide-to-swirl-marks/


How often should I get my car detailed?

Clients want to know how often they should schedule detailing appointments to keep their car in top condition. This will depend on the condition of the car and the client’s driving habits, but generally, it’s recommended to have a full detailing every 6-12 months, and regular maintenance washes in between.

Check out this blog article filled with everything your client might ask about the frequency and process of detailing: https://onyxcoating.com/car-detailing/detailing-for-long-term-maintenance/ 


By having a comprehensive list of services, providing accurate time estimates, using high-quality products, being honest about the condition of the paint and providing regular maintenance recommendations, car detailers can ensure that their clients are satisfied with their services and their cars are in top condition.